SQN Clinical is committed to ensuring that your privacy is protected. This privacy notice sets out how SQN Clinical uses and protects any information that you give when you use our website www.synequanon.com (https://www.synequanon.com) or subscribe to our marketing updates via Mailchimp.
Should we ask you to provide certain information by which you can be identified when using the website, then you can be assured that it will only be used in accordance with this privacy statement.
SQN Clinical may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may contact you by email, phone or mail. Subsequently we then may use that information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
Our website may also use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms.
Cookies on the SQN Clinical website link to Google Analytics and Yandex Metrica – Data collected by these services are used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting, and is not shared with anybody else.. Your user data is all anonymous. You can find out more about Google’s and Yandex’s position on privacy as regards its analytics service at
Other information we collect
External web services
We may use a number of external web services on the SQN Clinical website, mostly to display content within our web pages. For example, to show videos we may use YouTube and Vimeo. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content. We cannot prevent the sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
Some emails that we send you have no tracking in at all, for example personal correspondence or emails with invoices attached. Other emails we send we put in tracking so that we can tell how much traffic those emails send to our site and we can track, at an individual level, whether the user has opened and clicked on the email. We use this information to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time.
If you want to be sure that none of your email activity is tracked then you should unsubscribe from the SQN Clinical newsletter and marketing communications.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information – access and correction
You may choose to restrict the collection or use of your personal information in the following ways:
This Privacy Notice was issued 25/05/18